Account Access
For sign-in issues, first try the same provider or email method you used to create the account. Email users can request a password reset from the login page.
Billing And Buzz
For payment or Buzz balance questions, keep the checkout time, provider transaction reference, account email, package selected, and any visible order status. Buzz grants are reconciled against payment events and internal ledger entries.
Generation And Assets
For generation failures, include the workspace, task or workflow name, approximate time, and whether the issue involved prompt input, provider execution, asset rendering, or Buzz spending.
Current Support Channel
During the pilot stage, use the project, community, or operator channel that invited you to AIGCBounty. A public support email and ticket flow will be added before broad production launch.